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Version 1
10. November 2015.
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by WHO et al., 10. November, 2015

A practical guide to auditing Water Safety Plans

by WHO et al., 10. November, 2015

This document provides guidance on developing and implementing a WSP auditing scheme, covering such topics as the aim and role of auditing, auditor training and certification, audit criteria, audit timing and frequency and audit reporting. The guidance document includes examples, tips, tools and case studies, and it serves as a practical resource for policy ...

Version 1
16. November 2016.
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by Luca Lucentini et al., 15. November, 2016

Checklist for auditing a drinking water treatment plant

by Luca Lucentini et al., 15. November, 2016

This checklist is conceived as an on-site, concise tool to support the Egyptian Water Regulatory Agency (EWRA) inspectors in performing a comprehensive audit of drinking water treatment plants. It covers both management and technical aspects of service provision in assuring adequate level of performance for health and environmental protection. The list is co...

Version 1
1. November 2011.
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by Enviromental Health Control Section et al., 01. November, 2011

Water Safety Plan Handbook: for rural water supply systems

by Enviromental Health Control Section et al., 01. November, 2011

Provides customized guidance on implementing WSPs in rural water supply systems tailored to the Malaysian context...

Version 1
21. April 2016.
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by WHO, 2012

WSP training package

by WHO, 2012

The training package consists of three components, a facilitator handbook, a participant workbook and accompanying PowerPoint presentations. It is structured around 13 learning modules based on the WHO/IWA WSP Manual: Step by step risk management for drinking-water supplies and the WHO/IWA WSP Quality Assurance Tool....

Version 1
1. October 2008.
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by WHO - Western Pacific Region , 01. October, 2008

Training workbook on Water Safety Planning Urban systems

by WHO - Western Pacific Region , 01. October, 2008

The objective of this workbook is to serve as a guide to facilitate WSP development for an organised water supply that is managed by a water utility or similar entity. WSPs can be tailored differently for each specific water supply system. This workbook is generic and is not specific to any particular country. It is......

Version 1
21. April 2016.
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by WHO, 11. April, 2013

WSP quality assurance tool

by WHO, 11. April, 2013

Tool developed to support the development and implementation of WSPs, systematically highlighting the areas where progress is being made and opportunities for improvement....

Version 1
1. August 2009.
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by Peter Thompson and Sameera Majam , 01. August, 2009

South Africa The development of a generic water safety plan for small community water supply

by Peter Thompson and Sameera Majam , 01. August, 2009

This document describes development of a Water Safety Plan with a background focus on Africa....

Version 1
21. April 2016.
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by WHO, 2014

Water safety plan: a field guide to improving drinking-water safety in small communities – ENGLISH

by WHO, 2014

This field guide provides a step-by-step introduction to the WSP approach and a range of ready-to-use templates to assist those locally involved in rural water supply to develop and implement their own WSPs. The field guide particularly addresses the rural community members responsible for the operation and management of their water supplies, as well as......

Version 1
1. April 2012.
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by Unathi Jack and Philip de Souza , 01. April, 2012

Guidelines for using Web-Enabled Water Safety Plan Tool

by Unathi Jack and Philip de Souza , 01. April, 2012

The Water Research Commission (WRC) project K5/1993//3 “Web enablement of a water safety plan and incorporation of existing similar supply system assessment tool” aimed to establish a methodology to identify and manage the risks of water services infrastructure and the means by which Water Services Institutions (WSIs) are better able to identify and mana...

Version 1
21. April 2016.
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by WHO, 2012

Water safety planning for small community water supplies – ENGLISH

by WHO, 2012

This manual is designed to engage, empower and guide communities in the WSP development and implementation process. Guidance is provided on how to develop and implement a WSP through six achievable tasks. By following the WSP approach as described in this manual, small communities can improve the management of their drinking-water systems to achieve incremen...

Version 1
22. March 2010.
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by AusAID and SOPAC , 22. March, 2010

Drinking Water Safety Planning: A practical guide for the Pacific Island countries

by AusAID and SOPAC , 22. March, 2010

This document is a guideline for development and implementation of Water Safety Plans approach in the Pacific. It is primarily for water supply managers, engineers and operators and introduces a more proactive way of managing drinking water supplies through a comprehensive risk assessment and risk management approach. Implementing DWSPs helps achieve a more ...

Version 1
21. April 2016.
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by WHO et al., 2009

Water safety plan manual

by WHO et al., 2009

Water safety plans (WSPs) are the most effective means of consistently ensuring the safety of a drinking water supply. This WSP manual describes how to develop and implement a WSP in clear and practical terms. Stepwise advice is provided through 11 learning modules, each representing a key step in the WSP development and implementation process....

Version 1
1. August 2009.
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by MWH , 01. August, 2009

Conducting consumer surveys of water acceptability

by MWH , 01. August, 2009

Communication with consumers is a key part of assessing and promoting the acceptability of drinking water supplies with consumers. The evaluation of consumer acceptability and knowledge of consumer complaints are important components of assessing the overall effectiveness of a WSP and an essential part of the verification of a WSP. This document summarises t...

Version 1
1. October 2007.
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by WSP, 01. October, 2007

Spanish Town, Jamaica Case Study

by WSP, 01. October, 2007

Presents the WSP for Spanish Town, Jamaica, which may provide an example approach for WSP development for WSP community at an early stage of WSP development...

Version 1
28. September 2009.
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by MWH , 28. September, 2009

Consumer Acceptability Data Case Study: Yarra Valley Water, Australia

by MWH , 28. September, 2009

This case study provides an example of a water supplier in Australia which has undertaken research to understand consumer expectations in relation to water quality. This includes the use of surveys and focus groups. It also describes the approach the company takes to handling, recording, and reviewing complaints....

Version 1
24. August 2016.
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by WHO, 2012

Обеспечение безопасности питьевой воды в небольших коммунальных системах водоснабжения Поэтапное руководство по снижению рисков, связанных с системами водоснабжения в небольших населенных пунктах

by WHO, 2012

В «Руководстве ВОЗ по обеспечению качества питьевой воды» рекомендуется проведение комплексной оценки и мероприятий по снижению рисков для надежного обеспечения безопасности систем водоснабже...

Version 1
28. September 2009.
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by MWH , 28. September, 2009

Consumer Acceptability Data Case Study: Lyonnaise des Eaux, France

by MWH , 28. September, 2009

This case study provides an example of where a water supplier in France has established a system to collect consumer acceptability data via a group of volunteers. It provides one particular approach to the collection of opinions on the taste and odour of water supplied....

Version 1
24. August 2016.
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by WHO, 2014

План обеспечения безопасности воды: практическое руководство по повышению безопасности питьевой воды в небольших местных общинах

by WHO, 2014

Снабжение приемлемой и безопасной питьевой водой в достаточном количестве является одной из основных необходимых предпосылок хорошего здоровья, экономического развития и устойчивой жизнедеяте...

Version 1
28. September 2009.
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by MWH , 28. September, 2009

Consumer Acceptability Case Study: Dunedin City Council, New Zealand

by MWH , 28. September, 2009

This case study provides an example of where a water supplier in New Zealand operates a Service Centre to respond quickly to customer complaints and assesses levels of consumer acceptability through analysis of complaint data and questionnaires....

Version 1
1. September 2009.
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by Department of health Victoria et al., 2011

Case Study on Water Safety Plan Implementation and Lessons Learned: WSP auditing Victoria Australia

by Department of health Victoria et al., 2011

This case study describes the implementation of WSP and lessons learned in Victoria Australia. This case study has a specific focus on auditing WSPS....